Effective Date: October 1, 2026
Last Update: October 1, 2026
At But Internet Access we respect your privacy and are committed to protecting the personal information you provide when you visit our website, request information about Spectrum Internet services, or contact us.
This Privacy Policy explains what information we may collect, how we use it, how we may share it, and the choices available to you.
1. Information We Collect
When you use our website or contact us regarding Internet service, we may collect information such as:
Full name
Telephone number
Email address
Service or mailing address
ZIP code
Information about the Internet service you are interested inInformation you voluntarily provide through forms, calls, text messages, or other communications.
We may also automatically collect certain technical information when you visit our website, including:
IP address
Browser type
Device type
Operating system
Pages visited
Date and time of visits
Referring website or advertising source
General website usage and interaction information
We only request information that is reasonably necessary to respond to your inquiry or provide the services and information you request.
2. How We Use Your Information
We may use the information we collect to:
Respond to your requests for information about Internet services
Contact you regarding your inquiry
Help you determine service availability
Connect you with appropriate service options
Communicate with you by telephone, email, or text message when permitted
Provide customer supportImprove our website and services
Measure advertising and website performance
Prevent fraud, abuse, or unauthorized activity
Comply with applicable laws and legal obligations
3. Spectrum Internet Services
Our website may advertise or provide information regarding Spectrum Internet Services But Internet Access is not Spectrum and is not intended to represent itself as Spectrum Communications or Charter Communications. References to Spectrum are used to identify the Internet services being marketed or discussed.
Spectrum services are subject to Spectrum's own eligibility requirements, availability, pricing, terms, conditions, and policies.
For Spectrum's official privacy information, users should review Spectrum's privacy resources directly.
4. Telephone Calls, Text Messages, and Communications
If you submit your telephone number through our website, you may be contacted regarding your inquiry, requested Internet services, or related customer-service matters.
Depending on the information you provide and the applicable law, communications may occur by telephone call, SMS/text message, or email.
Consent to receive communications is not a condition of purchasing a service unless specifically stated otherwise.
Message and data rates may apply to text messages. Message frequency may vary.
You may request that we stop sending marketing communications at any time by contacting us using the information below or, where applicable, by following the unsubscribe or opt-out instructions contained in the communication.
5. Cookies and Similar Technologies
We may use cookies, pixels, tags, scripts, and similar technologies to operate our website, understand website traffic, improve user experience, and measure advertising performance.These technologies may allow us and our service providers to understand how visitors interact with our website, including which pages they visit and whether they complete certain actions.You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.
6. Google Ads and Advertising
We may use Google Ads and related advertising technologies to promote our website and measure advertising effectiveness.
Google may use cookies, advertising identifiers, or similar technologies in accordance with its own policies and applicable settings.
We may use information about interactions with our website for advertising measurement and, where permitted, audience or remarketing purposes.
We do not intentionally provide Google with sensitive personal information for advertising purposes.
Google's policies distinguish between first-party information collected directly through interactions with a business and third-party information.
Google also restricts the use of personally identifiable information in advertising audience data and data segments. We will not intentionally upload or share personal information such as your name, telephone number, or email address with advertising systems in a manner prohibited by applicable Google Ads policies.
Google also restricts the use of personally identifiable information in advertising audience data and data segments. We will not intentionally upload or share personal information such as your name, telephone number, or email address with advertising systems in a manner prohibited by applicable Google Ads policies.
7. How We Share Information
We may share information with service providers and business partners when reasonably necessary to operate our website, respond to inquiries, provide requested services, measure advertising, or perform related business functions.
For example, information may be shared with:
Website hosting and technology providers
Customer communication providers
Analytics and advertising service providers
Service providers involved in processing or responding to inquiries
Internet service providers or authorized service representatives when necessary to fulfill your request
Legal, regulatory, or governmental authorities when required by law
We do not sell your personal information for money.We do not knowingly share personal information with third parties for purposes unrelated to the services, communications, advertising, analytics, security, or legitimate business purposes described in this Privacy Policy.
8. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
You should avoid submitting unnecessary sensitive information through website forms.
9. Data Retention
We retain personal information for as long as reasonably necessary to respond to inquiries, provide requested services, maintain appropriate business records, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.
When information is no longer reasonably necessary, we may delete or securely dispose of it in accordance with our business and legal requirements.
10. Your Privacy Choices
Depending on where you live, you may have certain rights regarding your personal information.These rights may include the ability to:
Request information about personal data we maintain about you
Request correction of inaccurate information
Request deletion of certain personal information
Opt out of certain marketing communications
Request information about how personal information is collected or used
Exercise other rights provided by applicable state or federal law
To make a privacy request, please contact us using the information below.We may need to verify your identity before completing certain requests.
11. California and Other State Privacy Rights
Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.
The availability and scope of these rights depend on the law applicable to you and whether our business is subject to that law.
Where applicable, eligible consumers may have rights relating to access, correction, deletion, portability, and certain forms of opting out of targeted advertising or other data processing.We will process valid privacy requests in accordance with applicable law.
12. Children's Privacy
Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps to address the situation.
13. Third-Party Websites
Our website may contain links to third-party websites or services.We are not responsible for the privacy practices, content, security, or policies of third-party websites.
We encourage you to review the privacy policies of any third-party website you visit.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, business practices, technology, legal requirements, or applicable privacy standards.
When we make changes, we will update the "Effective Date" shown at the top of this Privacy Policy.Your continued use of our website after an updated Privacy Policy is posted constitutes your acknowledgment of the updated policy to the extent permitted by applicable law.
15. Contact Us.
If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have concerns about how your information is handled, you may contact us at:
butinternetaccess.com
Address:
Street House
Greater London NW1 8JR
United Kingdom
Phone: +1 (813) 578-0219
Website: butinternetaccess.com
Important Notice
This Privacy Policy is intended to describe the general privacy practices of butinternetaccess.com. It is not the privacy policy of Spectrum or Charter Communications.
Spectrum services, customer information collected directly by Spectrum, and Spectrum customers' use of Spectrum services may be governed by Spectrum's separate agreements and privacy policies. Spectrum publishes its current privacy information through its official privacy resources.